Shipping & Returns

Our Delivery & Options

Purchasing a kitten is a big, exciting step. We offer several delivery methods to ensure your new friend arrives safely and comfortably. Choose from secure doorstep delivery, tailored to meet your needs and ensure the well-being of your kitten. Count on us to ensure your new kitten arrives at your doorstep with precision and care.

1. Ground Delivery

For Ground Delivery, we prioritize a personalized and attentive approach to transporting kittens overland. Understanding that travel can be both exhausting and potentially hazardous for a kitten, we limit our maximum driving distance to 500 miles, with travel time not exceeding 12 hours. Throughout the journey, a dedicated driver, experienced in animal care during transport, will be responsible for your kitten's well-being. Regular stops will be made to clean your kitten and provide fresh water and food. The kitten will be transported in a climate-controlled car salon, ensuring comfort and minimizing travel stress.

2. Air Delivery

The kitten will be transported to the nearest airport via pet transport service, or Local Airlines (for the rest of the world), and handed over to you at the delivery station by a representative. The kitten will travel in a comfortable, securely closed, climate-controlled kennel with water and food attached to ensure their comfort during the journey.

Some people worry that being shipped is too traumatic of an experience for the kittens. At our Cattery, we do all we can to make this transition as low stress as possible. Carriers are lined with a thick layer of absorbent bedding for comfort, as well as to absorb any accidents that may happen while in the carrier. It is very rare for a kitten to relieve themselves while in the carrier, though it does happen on occasion. We also crumple up a mass of paper towels and put a thick layer of them in the carrier. This gives kittens the ability to burrow into them for a little extra warmth, as well as gives them a ‘hiding place’ to feel a little more safe and secluded during their trip.

3. Flight Nanny Service

Your kitten will travel in the cabin, and our nanny will ensure their well-being throughout the journey. The delivery can be arranged to any airport of your choic Our dedicated nanny will personally hand over the kitten to you at the airport. The cost of this transportation service is $1,000. As travel plans are made you will receive a list of recommended items to purchase for your new family member. Take this time to begin prepping your house for your kitten's arrival. Our adoption specialist will be in touch with you via the phone, SMS and email during this period.